Question 1

Can workers clock in using WhatsApp?

Accepted Answer

Yes. Workers send a WhatsApp message from their own phone to clock in and out, and it captures their GPS location — no app or hardware needed.

Question 2

Does AllWage work offline or with poor signal?

Accepted Answer

Yes. The facial-recognition app and rugged RFID devices capture clock-ins offline and sync automatically once they are back online.

Question 3

How does AllWage stop buddy clocking and time theft?

Accepted Answer

Facial recognition and biometric readers verify each worker's identity at clock-in, and WhatsApp and app clocks record GPS location — so you know who clocked and where.

Question 4

Can employees request leave through AllWage?

Accepted Answer

Yes. Employees request leave on WhatsApp with attachments like sick notes, admins approve in the portal, and leave totals can be exported at month-end.

Question 5

Does Time & Attendance include payroll?

Accepted Answer

Time & Attendance is AllWage's Launchpad package and covers clocking, attendance and shifts. Full payroll — PAYE, UIF, SDL, ETI, bank files, payslips and SARS filing — is part of the Full Suite.

Question 6

Can AllWage handle bargaining-council or custom overtime rules?

Accepted Answer

Yes. Custom metrics let you build rules such as weekly overtime thresholds or the Building Industry Bargaining Council (BIBC) requirement for days worked over seven hours, and link them straight to your pay run.

Accurate Time & Attendance, Every Hour.